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TOOL 02 · OPS

The sticky notes keep dropping jobs.

A part owed, a PM coming due, a warranty about to lapse — the ones that slip cost you parts, callbacks, and trust. Compressor Service is built around the four jobs the sticky notes keep dropping: forecasting parts, dispatching techs, keeping every promise, and remembering every service — on the customers' machines, not your own.

A technician recording work on a rugged tablet beside a compressor
// RECORDING WORK ON THE TABLET OFFLINE
// 01
Forecast parts
Know what you'll need 30/60/90 days out.
// 02
Dispatch techs
Lay out the day, drag and drop.
// 03
Keep promises
Every We Owe, owned and visible.
// 04
Remember service
Full history on every asset.
01
// PARTS FORECASTING

Know what parts you'll need before you need them.

Forecast from runtime hours and PM intervals across every asset you service. See what you'll need 30, 60, and 90 days out — and what you've already got covered. Order ahead, not in a panic.

Runtime-driven — projections track hours, not guesses.
Coverage view — green where stock covers demand, red where it doesn't.
Across the fleet — every customer machine in one forecast.
NORDVEST parts forecast showing quantities needed, on hand, and on order over the next 90 days
NORDVEST dispatch board with a week of service requests laid out across technicians
02
// DISPATCH

Lay out the day, drag and drop.

Drag a service request onto a tech's lane and it's scheduled and assigned at once. Multi-tech jobs are additive, and the board warns you when a branch is short on the parts a job needs — before the truck rolls.

One drag — schedule and assign in a single motion.
Parts-aware — the board flags jobs the branch can't yet cover.
Multi-tech — stack a crew on a big job without double-booking.
03
// WE OWES

Never drop a part, a warranty, or a callback.

A We Owe carries every open promise — a part owed, a warranty claim, an upgrade quote — visible to the whole shop with an owner and a follow-up attached. Nothing slips, and nobody says "I told somebody" again.

Every promise — parts, warranties, quotes, callbacks, in one list.
Owned — a name and a follow-up on each one.
Shop-wide — the whole team sees what's open.
WE OWES · ACTIVE
OPEN
Fjord Mills — Follow up on soft start
owed by Jake
CLEARED
Pacifica — Jeff wants options for adding desiccant for paint booth
owed by Marcus
CLEARED
Summit — Warranty claim on main compressor oil leak
owed by Dani
CLEARED
Kern Lumber — PM agreement renewal
owed by Jake
CLEARED
Ironwood — Figure out if we can get parts for their pull-behind
owed by Marcus
CLEARED
→ Every promise in one list. Whole team can see it.
NORDVEST asset page showing an hour meter with predicted hours and components due by service interval
04
// SERVICE HISTORY

Every service, down to the component.

Every service, hour reading, and part lives on the asset itself. Pull up the machine on site and see the full history — right down to the component that was changed and at what hour. The next PM is already on the clock.

On the asset — history travels with the machine, not a folder.
Component-level — what changed, at what hour, by whom.
Next PM forecast — the upcoming due date is always visible.
// ONE PLATFORM

The machine you service is the next deal you close.

Service history surfaces the upgrade, the aging unit, the warranty about to lapse — and hands it straight to the sales desk as an opportunity. Same customer, same asset, no second system.

See Compressor Sales →
// PILOT WAITLIST

Run your shop floor on NORDVEST.

Join the pilot and we'll bring your assets, parts, and history across with you — directly.